Access Advocacy Services

Please read the below JCUSA Advocacy Service Charter before filling out the below request form.

JCUSA Advocacy Service Charter 

Please be aware that we do not maintain 24-hour access to email accounts and your request may not be checked after regular business hours during the week or on the weekend.

This form is for initial contact with advocacy services. You will be assigned an Advocate who will book all further appointments with you via phone or email. 

Access Advocacy Services

Full Name

Student Number


Phone Number

Campus PLEASE NOTE STUDENTS ENROLLED AT THE SINGAPORE CAMPUS: JCUSA had to make the difficult decision to cease assisting Singapore students as of 1 January 2021. This decision was made due to our limited capacity and funding. Our Advocates are funded through a Student Services and Amenities Fee (SSAF), which is a mandatory fee paid by students enrolled through an Australian Higher Education Institution. Due to the lack of funding provided to assist students enrolled on the Singapore campus, our Advocates are unable to assist you at this time. If you have any questions regarding the available support Services on the Singapore campus, please contact Miss Shanti Mudaliar Subramanian (Director Admissions, Academic Services and Progression) on [email protected] or the JCU staff member who provided you the original decision.

Degree Name

Enrolment Type

Year of Study

Preferred Date Please note: This is a preferred date only and does not guarantee you will receive an appointment on the selected date. An advocate will be in contact with you to make an appointment.

Preferred method of contact Please note: This is a preferred method only and does not guarantee you will receive an appointment in the selected format. Method of contact is directly affected by availability of Advocates and is subject to change.

Equity Group (optional)

Summary of concern Please provide a brief summary of the issue you'd like to see an advocate for.

Have you used this service before?
I have read and agreed to the commitments laid out in the JCUSA Advocacy Service Charter (document located above)
I agree

Additional documentation.

Additional documentation.

Additional documentation.

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The James Cook University Student Association works closely with the James Cook University. Please visit to find out more.