Frequently Asked Questions
Do I need to fill out any forms prior to using the Fitness Centre?
All current members of the Fitness Centre are required to fill out the Fitness Facilities COVID-19 Induction Form which can be found HERE. It is HIGHLY RECOMMENDED that you either send this form to [email protected] or you bring it to the first booking session to save on time and contact with JCUSA Fitness Centre staff. Please note you are only required to submit this when you use the centre for the first time and are current members. New and renewing members are not required to fill this form out as it will be built into the new membership form.
Do I need to bring any equipment to the JCUSA Fitness Centre?
In addition to bringing the Fitness Facilities COVID-19 Induction Form (first time only). All Fitness Centre users must also bring a water bottle and a towel (minimum size of 69cm x 137cm). Fitness Centre users will be refused entry if they don’t bring either of those two items or the towel is too small. There will be towels and water bottles available at Gym Reception however it will incur a cost.
Will the JCUSA Fitness Centre be lending out towels for members to use?
Due to COVID19 restrictions and ensuring the safety of our staff, we will not be hiring out gym towels. Members however will be able to purchase towels if required.
When I arrive at the Fitness Centre, what will I need to do?
When arriving at the Fitness Centre, please go through the entry side of the Fitness Centre. There will be hand sanitizer for you to use. Upon arrival, please scan your card into our system and please ensure that you fill out the contact tracing form next to the scanner.
Do I need to fill out the contact tracing form when I leave the facility?
Any patrons who walk into the facility (including JCUSA Staff) are required to scan the QR code with the Check-In Queensland app.
Will all gym equipment be in use?
To maintain 1.5m social distancing, some equipment will be closed off/shut down or removed temporarily.
Do I need to wipe down equipment after each use?
You are required to wipe down all equipment after each use. There will be JCUSA Staff on the floor monitoring the area to ensure all members are cleaning up after themselves as well as maintaining social distancing.
Am I allowed to borrow equipment from the gym reception?
Unfortunately, we will only be lending out equipment yoga mats for group fitness classes only. This is due to COVID19 restrictions as well as ensuring the safety of our staff and members. Yoga mats are allowed to be borrowed by users for Yoga and Pilates classes as they are under strict control measures with the instructor(s). We do however HIGHLY RECOMMEND you bring your own yoga mat for the classes.
Will you be taking cash?
We will take cash however it is HIGHLY RECOMMENDED that you make a contactless payment.
Will the toilets and showers be allowed to use?
Will I be able to use a locker to store my bag/personal belongings?
There will be a limited number of lockers available (to maintain social distancing) however we HIGHLY RECOMMEND you bring minimal belongings (besides your towel and water bottle) therefore not requiring a locker.
Will the water bubbler be in use?
Will I be allowed to use the Group Fitness Room while no classes are on?
I have an enquiry regarding either the Fitness Centre or Sport and Recreation. Am I allowed to come into the facility?
Patrons are allowed to come into the facility for any enquiries however we HIGHLY RECOMMEND you either call or email.
Anyone who comes into the facility for an enquiry will be required to scan the QR code with the Check-In Queensland app.
Will the JCU Pool be open from July 20?
No. The pool is closed.
Will the Squash Courts be open from July 20?
Will the Tennis & Volleyball Courts be open from July 20?